No.40, Jln Penchala, 46050 Petaling Jaya
1300-88-87-88
[email protected]
MONDAY - FRIDAY 9AM - 6PM , SATURDAY 9AM - 1PM

 

  • Guideline

  • Step 1 : Login
  • Login to surecover.com.my with the provided User ID and Password.


  • 2. Fill in Declaration Form
  • There are 2 types of declaration:
  • i) Normal Declaration - Fill up the declaration form with required details and documents.

  • ii)Bulk Import Declaration- Import csv file with specific template.
  • * Only for VIP user.
  • * Template can be downloaded at the right coner of the Import CSV page.



  • 3. Check Declaration Status
  • There are 5 status:
  • i) Draft - The declaration is not approved yet and it is still pending.
  • ii) Refer - Declaration details, supporting document not complete.
  • iii) Approved – The declaration is approved.
  • iv) Cancelled - Declaration is cancelled.
  • v) Rejected - Declaration is rejected.
  • *Reasons will be state for the “Refer, Cancelled and Rejected” status.


  • Example : Refer Status
  • Declaration with “Refer” status will be highlighted in red color.

  • Click on the CN No. , reasons will be state for refer status.
  • Eg: Please provide invoice & shipment photo.


  • 4. Download and Print Covernote
  • Once the status is approved, click on the print icon to download and print covernote.

 
1300-88-87-88
[email protected]